Verdant 003 009
METROPOLITAN POLICE SERVICE
Emergency Call Transcript
OPERATOR:Emergency. Which service do you require?
KALEY:Police. Please, I think someone's in the house.
OPERATOR:Connecting you now. Stay on the line.
(Call transferred)
OPERATOR:Police emergency. What's the address?
KALEY:███ ███████ Road, Chelsea. Please send someone quickly. I'm here with a baby.
OPERATOR:What's your name?
KALEY:Kaley Stenning. I'm the nanny.
OPERATOR:Where are you and the baby now?
KALEY:Downstairs, in the kitchen. Rose is in her high chair.
OPERATOR:What makes you think someone is inside the house?
KALEY:I heard men's voices upstairs.
OPERATOR:How many?
KALEY:Two. I think two.
OPERATOR:Have you seen anyone?
KALEY:No. Please hurry.
OPERATOR:Is anyone else supposed to be in the house?
KALEY:No. The baby's parents are out for the afternoon. It's just me and Rose.
OPERATOR:Can you leave the house safely without going upstairs?
KALEY:Yes. I'm leaving now.
OPERATOR:Good. Don't investigate and don't confront anyone. Take the baby and leave the property.
KALEY:OK.
OPERATOR:Stay on the phone with me. Tell me when you're outside.
[00:21]
KALEY:We're outside.
OPERATOR:Can you get to a neighbour's house?
KALEY:Yes. I'm going next door.
OPERATOR:Good. Stay there and wait for the officers. Do not return to the house until they tell you it's safe.
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